How can we help?

Co-Driver runs on codrivergps.com and the Co-Driver mobile app, with one account shared across both. For anything not answered below, email us directly.

Contact us

hello@bennettenterprises.com

We aim to respond within 1–2 business days. Include your account email and, if it's a navigation issue, the route or location involved — it helps us reproduce it faster.

Account & subscription

How do I sign in on both the app and the website?

Use the same email on codrivergps.com and the Co-Driver app — your truck profile, plan, and account status stay in sync across both automatically.

How do I upgrade, downgrade, or cancel my plan?

Manage your subscription at codrivergps.com/dashboard/settings. The mobile app shows your current plan but hands off any changes to the website — this is intentional, not a bug, so tap “Manage or upgrade” in the app's Account screen and it'll open the right page for you.

How do I delete my account or my data?

Email hello@bennettenterprises.comwith your account email and we'll process the deletion. See our Privacy Policy for what we retain in the meantime.

Truck profile & routing

Why does a route show a DOT clearance warning?

Every route is checked against the rig specs in your truck profile — height, weight, length, width, and hazmat class. A warning means part of the route may violate a bridge clearance, weight limit, or hazmat restriction based on those specs. Double check your profile's numbers first (Rig / truck profile screen) if a warning looks wrong — most false warnings trace back to a typo in height or weight.

I don't have a truck profile set up yet — is that required?

Yes, for DOT clearance checks and truck-legal routing to work at all. Set one up from the “Rig” button in the app or your web dashboard — it takes under a minute and carries over between both.

Navigation & Turn Protection™

Why does the app need my location?

Live navigation, speed-limit warnings, and Turn Protection™ all require precise, real-time location while you're using them. You can review exactly what's collected in our Privacy Policy.

What does Turn Protection™ actually do?

It watches your live position against the planned route. If you miss a turn or drift off course, you get a last-chance spoken warning before the turn, and if you still miss it, the app automatically recalculates a truck-safe route back on track — no manual reroute needed.

Live navigation isn't tracking my position correctly.

Confirm location permission is set to “While Using the App” or “Always” in your device's system Settings, and that GPS/location services are enabled system-wide. If it's still off, email us with your device model and OS version.

Documents, Pay Protection & Gig Mode

Are these features on the mobile app or just the website?

Both. Document Vault, Inspection Mode, Pay Protection, and Gig Mode are available on codrivergps.com and in the Co-Driver app, sharing the same account data either way you use them.

Someone I shared an Inspection Mode or Pay Protection link with can't open it.

Both link types expire automatically (Inspection Mode after a short window, Pay Protection evidence packets after 30 days) or immediately if you revoke them. Check the link's status in the app or dashboard and generate a new one if needed.

Still stuck? Email hello@bennettenterprises.com and we'll help directly.